Wakeman recommends asking her questions, like "What are you believing in this moment? " Hopefully she'll start to see that the reality of what's going on isn't as bad as she's making it out to be.
But, if it seems like you can't add immediate value to her problem-solving or that she might boil over any minute, simply walk away and move on with your day.
When he (predictably) bristles at the idea of something new, ask him to come up with a solution, so the conversation becomes about what you can do instead of what you can't.
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New York City-based Executive Recruiter Patricia H.
Lenkov asks what's on all of our minds: "How is it that he has so much free time on his hands?!
Start conversations by letting him speak first and asking open-ended questions: "Andy, what do you like about our current email platform?
" This should start a dialogue in which you can offer an alternative.
Once you've worked out a plan together, share your plan via email with your boss or the rest of your team members so that she'll be held accountable if deadlines are missed.
The Old Timer Talk about a generation gap: At first, you found it endearing when The Old Timer called you "doll," but when he started asking you to send a fax or set-up a meeting—even though you're not his subordinate—you grew tired of his Mad Men-esque ways.
Unfortunately, this means you get less done because you're constantly waiting for her to be available.
Develop a rapport with her, suggests Susan Zeidman, a portfolio manager at American Management Association who is responsible for many of her company's communications and management training programs.
No matter how lovely most of your coworkers are, there are always a few personality types that tend to bring down office morale. Stress-y Pants or The "No" Man make your nine-to-five life miserable.