What you have to do here is completely delete your email account from your i Phone or i Pad, then set it up all over again.Because everything potentially related to your email (emails, contacts, calendars, notes) is saved server side, the risk of you actually losing anything here is virtually inexistent, so don’t worry about that.
We’re still in basic troubleshooting mode here, but you’d be surprised to know how often rebooting your i Phone or i Pad can fix small software problems.
I assume you know how to restart your i OS device, but for the sake of completeness, we’ll walk you through the steps anyway: Problem still happening? This is the solution that has always worked for me and the handful of people I know who have experienced this issue, including my mom earlier today.
But then, when you complete that one tasks and hit the home button expecting the app icon badge to go away, it’s If you’re like me you start to freak out ever so slightly, reopening the app and making sure the task it wanted you to do is done until you finally realize that the app badge is just stuck there. Let’s go through them in order of effort and severity.
What seems like such a small problem, starts to slowly bug the crap out of you every time you subsequently check your phone and it’s still there, staring you in the face. Sometimes this is caused by an update to the app that you missed, so, especially if you don’t have auto-updates enabled, head to the App Store, tap Updates at the bottom right and update the app if there is one for it.
I’m not going to give you steps on turning off and then back on your phone, you know how, just do it.
So with those three things done the next step is really if the darn thing is not getting fixed and you are so annoyed by the icon, it becomes time to get drastic –let’s disable the darn things entirely.To delete your email account and set it up again, follow the following steps: As previously mentioned, this has cleared the incorrect unread email count badge every single time, so I’m hopeful this will work for you too.If not, you really have few options left at this point. You don’t have to show the unread badge count on the Mail app, or any other app for that matter.My best explanation is that it is a software bug; something only Apple can fix, as it seemingly has nothing to do with the email service being used.While you can’t technically fix the problem, you can make it go away.Though usually not recommended, force quitting an app (also know as force closing an app) is a great solution when nothing else seems to work for that specific app.