"Bots are like new applications," Microsoft chief executive Satya Nadella said.
With the help of artificial intelligence programs that learn from interactions, Sena said in a recent report, chatbots “are becoming scarily good” at carrying on human-like conversations. Microsoft last month shut down an experimental chatbot , known as Tay, after malicious Twitter users taught the program to repeat racist and sexist statements.
Undeterred, the company has pledged to learn from the experience and build better software in the future.
The robots are coming – to help run your life or sell you stuff – at an online texting service near you.
In coming months, users of Facebook’s Messenger app, Microsoft’s Skype and Canada’s Kik can expect to find new automated assistants offering information and services at a variety of businesses. Must Read: Google testing AI-based messaging app: Here’s why Online messaging has become routine for most people, offering more immediacy than email or voice calls, said Michael Wolf, a media and technology consultant.
During today's Microsoft Build conference for developers, Microsoft announced plans to bring interactive bots to the Skype platform on Windows, Android, and i OS.
Starting today, Skype i OS users will have access to Bots that offer expertise, products, services, and entertainment through messaging options in the Skype app.These messaging “chatbots” are basically software that can conduct human-like conversation and do simple jobs once reserved for people. Messaging services are now growing faster than traditional online social platforms such as Facebook or Twitter, according to research by Wolf’s firm, Activate.Google and other companies are reportedly working on similar ideas. And experts say messaging bots can handle a wider range of tasks than apps offered by retailers and other consumer businesses.A special-purpose app requires a download and often a new account sign-up.“Bots are the new apps,” Microsoft CEO Satya Nadella said last month.Today we are introducing Skype Bots--a new way to bring expertise, products, services and entertainment into your daily messaging on Skype.